Satellite Connect About

Congratulations for choosing Satellite Connect. At Deutsche Telekom, we improve IoT by adding satellite connectivity for a true global coverage.

Satellite Connect

Satellite Connect combines the advantages of both cellular and satellite networks. It provides reliable connectivity for IoT devices, even in areas where traditional cellular coverage may be limited or unavailable.

How Satellite Connect works

Combining cellular and satellite networks ensures continuous and reliable connectivity for IoT devices. Allowing them to switch between cellular and satellite networks based on coverage availability and cost efficiency.

What do we mean by each of these?

Integrated Networks

The hybrid solution integrates satellite connectivity in areas where cellular coverage is limited or nonexistent. When IoT devices move outside cellular coverage, they automatically switch to satellite connectivity to maintain continuous communication.

Cellular Connectivity

IoT devices initially connect to cellular network where coverage is available, as it is the most economic option. Depending on the device and network availability, a connection can be through technologies like 2G, 3G, 4G LTE, or 5G.

Cellular Communication

IoT devices communicate with the nearest cellular base stations to send and receive data. This action allows devices to benefit from the widespread coverage and high-speed data transmission capabilities of cellular networks in areas where they are available.

Satellite Modems/Terminals

IoT devices connect to satellite modems, which act as gateways between the devices and the satellite network. They facilitate data transmission to and from the satellite network, using wireless protocols compatible with satellite communication.

Satellite Communication

The satellite modem/terminal sends data to the satellite network, relaying it to the ground station. Deutsche Telekom’s infrastructure is connected to the ground station.

Data Routing and Processing

The integrated data routes to the T IoT Hub platform. Here it undergoes processing, storage, and management similar to data from purely cellular-connected devices.

Get started

Basic steps to get your IoT project ready to use Satellite Connect:

Contact us

1. Contact us

Our team will help you define your IoT project requirements. Including the specific application, geographical areas of coverage, expected data volume, and any unique needs specific to you.

Contact form
Your credentials

2. Your Credentials

You will receive credentials to access the T IoT Hub and store. You can see details of how Satellite Connect works and select the perfect solution for your project.

Hardware Delivery

3. Hardware delivery

After ordering Satellite Connect, you will receive the required hardware components in preparation for the installation setup. You will receive:
Cellular router
SIM card
Satellite antenna

Hardware Manual

Onboarding Call

4. Onboarding call

An assigned specialist from Deutsche Telekom will contact you to support the setup of your project.

Installation

5. Installation

Tivity, a Deutsche Telekom partner, will contact you to schedule the installation. They will be responsible for completing your end-to-end setup service: Mounting the satellite antenna, connecting it to the satellite modem or gateway, and establishing proper cabling and connections.

Setup your device

6. Setup your device

With T IoT Hub, you can combine (group) cellular and satellite connectivity to configure your hybrid connectivity for each of your sites. At this stage, you will associate the cellular and satellite connectivity products with your devices, and configure under which circumstances you would like to use which type of connectivity.

Billing

7. Billing

Once you complete your setup, you will receive monthly invoices. The invoices will be sent directly to the responsible person from your company. No billing information will be stored on T IoT Hub.

Contact support

8. Contact support

To address any issues or challenges arising during the deployment or operation of your IoT devices, use the online form for first-level support from Deutsche Telekom. You can also reach the first-level support via an email address and a phone number, which you will receive from us.
NOTE
  • The packages may arrive separately. Delivery dates may vary according to your location.